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Cake day: November 19th, 2024

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  • I often don’t like it when customer service people say this to me if I have been waiting to resolve an issue that is the company’s fault, because my waiting is barely a choice; the company screwed up and now I am ‘forced’ to spend time getting it resolved.

    Only apologize or thank me when it’s personal and sincere. (The size of the business matters a lot in if the apologies or thanks feel genuine.)








  • Final Fantasy VII was my first RPG. It had a good (but sometimes difficult to follow) story, lots of quirky characters, Full Motion Video sequences, and a musical score that nears perfection. Hearing those songs today doesn’t just remind me of the game, it brings me back to all the emotional moments in the story where I felt like I was actually there, feeling what those characters felt and being there fighting along beside them.

    A lot of how I feel about that game may be related to the fact that I was a teenager when I experienced it, but the lasting impression of that experience is why I think it is one of the greatest games of all time.