I wrote about it on my other account a year ago: https://lemmy.world/comment/5005611

Hi, Micro$oft Community Advisor Alicia here!

I’m sorry to hear that your software occasionally crashes. Trying some of these steps may help you:

• Go to Windows Update and search for the latest drivers
• Run ‘sfc /scannow’ in command prompt
• Reinstall Windows

Please mark my post as “Answer” if this helped you solve your problem! Thank you!