Once that frustrates me greatly is eight sleep. My wife had been trying various products and unfortunately eight sleep was the best executed one. But they are openly hostile to local controls.
From the time they have released people have been complaining over and over about zero local controls, suggesting buttons on the base, a remote, or even local wifi or Bluetooth controls and their people keep coming online and patronizing by claiming their engineers are working on it, but it’s hard. Truth is they are passing a fucking subscription plan to use your damn bed.
Finally they came out with their local control “solution”. No, buttons should not be on the base, that would be inconvenient. No, a remote control would be too easy to lose. So they implemented super dodgy earbud type controls, two taps for a tick colder, three taps for a tick warmer. Ok, janky as hell, but finally, local controls. So you get things going and do the tap and long buzz meaning “reject” the request. Turns out the taps will only process if the cloud server says it’s ok, and the bed will usually be “off” and not receptive to taps unless you turn it on via Internet app or you have an Internet arranged schedule that has it on at the time you want to adjust it.
It’s a shame since they otherwise had fantastic execution, but their monetization through an app strategy is maddening. So my home has one cloud based device and it pisses me off.
Once that frustrates me greatly is eight sleep. My wife had been trying various products and unfortunately eight sleep was the best executed one. But they are openly hostile to local controls.
From the time they have released people have been complaining over and over about zero local controls, suggesting buttons on the base, a remote, or even local wifi or Bluetooth controls and their people keep coming online and patronizing by claiming their engineers are working on it, but it’s hard. Truth is they are passing a fucking subscription plan to use your damn bed.
Finally they came out with their local control “solution”. No, buttons should not be on the base, that would be inconvenient. No, a remote control would be too easy to lose. So they implemented super dodgy earbud type controls, two taps for a tick colder, three taps for a tick warmer. Ok, janky as hell, but finally, local controls. So you get things going and do the tap and long buzz meaning “reject” the request. Turns out the taps will only process if the cloud server says it’s ok, and the bed will usually be “off” and not receptive to taps unless you turn it on via Internet app or you have an Internet arranged schedule that has it on at the time you want to adjust it.
It’s a shame since they otherwise had fantastic execution, but their monetization through an app strategy is maddening. So my home has one cloud based device and it pisses me off.