The company's also tried to clear up some misconceptions.

Completely lackluster and insufficient response in my book

  • .Donuts@lemmy.worldEnglish
    4·
    23 days ago

    Completely lackluster and insufficient response in my book

    What would you like to see differently?

    I have no NZXT products but I’m wary recommending them now, depending on the use case.

    Does anyone know any alternatives for people with an active subscription?

    • inclementimmigrant@lemmy.worldOPEnglish
      4·
      23 days ago

      I did not find it to be genuine at all but here are my highlights:

      1. There was no acknowledgement of having interest rates higher than a payday loan and justify it indirectly with the “customer survey says!”
      2. Shifting blame about swapping lower spec equipment to hardware availability is bullshit.
      3. No addressing of the various shady contract wording with the whole cancel anytime.
      4. Man that line of “maybe your want to be a streamer”, that was no worse that telling kids “you can be the next fortnite champion!”
      5. Bottom line, no actual apology to gamers for ripping them off worse than the mafia and offering refunds.

      To me it comes off as “I’m sorry we got exposed” rather than being actually sorry for ripping impressionable and desperate gamers off.

      Alternative, just like gamers Nexus said, contact a loan shark is a better alternative.

      Realistically, any other boutique seller offering financing would be infinitely better.

    • MetaCubed@lemmy.worldEnglish
      2·
      23 days ago
      • Buy an external HDD
      • backup any data you have on the rental computer
      • bite the bullet that you probably won’t have a computer for a bit
      • wipe the rental computer
      • then put the amount spent each month on the rental into savings and buy and own a better computer with actually new hardware