i got an email from Verizon, confirming my order shipped. If i want to track the order i had to create an account. then i create the account and click to track it and theres no tracking info, just trying to upsell me warranty and accessories. i go to chatbot support and it tells me to go to the same link without tracking. so i call verizon and fight through the terrible voicebots to get a person who gives me the tracking number… which actually doesnt exist for 3 more days, since it hasnt actually shipped yet. when it actually ships via UPS the website offers to hold my package for pick up if i click a link… but then i need to create a ups account first. then i do that and it says oh we cant hold this package because of the senders rules.
Fyi there won’t ever be a tracking number for any package until it’s in a box, a label is printed and slapped onto it, and it’s in a truck.
Unless something changed in the past 3-5 years, that is not true. I used to sell a lot on Etsy and eBay and both created a tracking number as soon as you generated the label. If you checked it right away, the USPS site would say they hadn’t processed the package at the post office yet.
If it’s not shipped there’s nothing to track.
lol I can tell you’ve never worked in fulfillment. Whether an order has been shipped is something you need to track.
Yes. When an order has been shipped it will be tracked.
Am i missing a joke or something?
Okay in any fulfillment operation tracking occurs when an order is placed. You need to know when a label is printed, often when specific items are packed, and when that order leaves the building. Bigger operations will have more steps for the fulfillment chain and delivery if they do that part.
From a customer perspective, even your mom and pop shop doing UPS pickup will create a label with tracking so the customer knows when their shipment has entered the delivery chain.
Am I misunderstanding what you are talking about?
The order goes to the warehouse. The item(s) are picked. When every thing is completed the shipping/tracking order is printed, stickered, scanned, and put on the truck. That’s when the tracking number is sent out.
This is standard stuff.
yep thats when they should announce that it shipped. not when the order was entered. and it shouldnt take a $177Billion dollar consumer company 3 days to get a box out the door.
Work in a warehouse, and then come back.
i have, was so fun! way better than a desk job, just doesnt pay.
I don’t know what warehouse you worked in that was “so fun” and didn’t pay well. No wonder you don’t understand how shipping/receiving works.
They literally will not give you a tracking number without the app. That’s got to be some kind of illegal but we’ll never know laws mean nothing in America now.
Someone elsewhere said that if they don’t email tracking, there is no tracking and this is just a boilerplate email. Can’t verify either way because I’m not downloading the app
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I end up using Shop/Pay more than I’d like but it does make the buying process about as easy as Amazon. I’m to the point now that I just ignore any email from Shop and just wait patiently for my item to arrive.
